Lean Energy Solutions Kenya ("Lean Energy", "we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in line with Kenya's Data Protection Act, 2019.
Information we collect
We collect information you provide directly to us, including:
- Contact details submitted through our website forms — name, email address, phone number, and company name.
- Details you share when requesting an energy audit, a quote, or applying for a career opportunity.
- Correspondence when you email or call us.
We also collect limited technical data automatically, including:
- Usage data via privacy-friendly, cookie-free analytics that do not identify you personally.
- Optional analytics and marketing cookies, but only after you provide consent through our cookie banner.
How we use your information
- To respond to enquiries, quote requests, and energy audit bookings.
- To deliver the services you request and manage our client relationship with you.
- To send updates, newsletters, or event invitations — only where you have opted in.
- To improve our website and understand how it is used.
- To comply with legal and regulatory obligations.
How we share your information
We do not sell your personal data. We may share information with trusted service providers who support our operations (such as email delivery, hosting, and analytics providers), and only to the extent necessary for them to perform their function on our behalf. We may also disclose information where required by Kenyan law or a valid legal process.
Cookies
We use essential cookies required for the site to function, and optional analytics/marketing cookies that only load once you accept them via our cookie consent banner. You can withdraw consent at any time by clearing your browser cookies or adjusting your browser settings.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymised.
Your rights
Under the Data Protection Act, 2019, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention requirements.
- Withdraw consent to marketing communications at any time.
- Object to certain uses of your data.
To exercise any of these rights, contact us using the details below.
Data security
We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes take effect constitutes acceptance of the updated policy.
Contact us
For questions about this Privacy Policy or to exercise your data rights, contact us at info@leansolutions.co.ke or via our Contact page.
